By default, the following numbers show up on the caller ID:
Leg 1 (Call to Business): 619-770-1993 (this is the Speak2Leads main office line)
Leg 2 (Call from Business to Lead): Phone number that Speak2Leads dialed on Leg 1 which pressed '2'.
Example: If S2L is dialing individual cell phone numbers, the cell phone of the agent who pressed '2' would show up on the lead's caller ID. If S2L is dialing a single hunt line, the hunt line would show up on the lead's caller ID.
You can customize the caller ID if you desire. We have the option to update the caller ID as follows:
- Show lead's phone number
- Show caller ID of your choice
- Show caller ID of your choice (note, both caller ID's on leg 1 and leg 2 would display this customized number)